Shipping policy

Shipping

All prices are in USD. All orders will ship via Fedex UPS or DHL to provide the fastest, and most secure services available. We ship primarily UPS, FedEx, DHL or USPS for international orders, unless a customer has a specific preference. After your order has shipped an Email will be sent to update you of the order status and provide tracking information.
"Free shipping" Is valid only on orders shipping to the lower 48 states. Orders being shipped Internationally or to Alaska, Hawaii or Puerto Rico may incur shipping fees.

Express Shipping

Sometimes you want your parts as quick as possible. We get that, but we also have to ship heavy items so express shipping is often a costly option to choose. We want to make sure you understand fully that express shipping is not always instant. Shipping takes place after our processing periods. Most of the time we can process and ship an order the same day. However there are situations where we cannot, a few of those times are when your addresses do not match your bank's records. The billing address and shipping addresses do not match. We have to do more processing work for those situations. Also warehouse times for some orders we have to drop ship from a partner, or brand warehouse, those warehouses are sometimes backed up or on different time zones so we may have a day delay.

Where do we ship from?

We have warehouses in both United States and China, the shipping address of our US warehouse is 2221 E. Remington Ave Ontario California 91762, most of the products we sell are shipped from this warehouse. The shipping address of our China warehouse is in Guangzhou.

Customs Fees
International customers need to be aware that your government may charge duties/taxes on your product at delivery. Monster Parts does not pay the taxes and fees. The customer is responsible to do the research and understand these fees, we do not have the resources to quote these costs.

WHAT IF I DON’T WANT TO PAY ANY CUSTOMS, DUTIES, OR BROKERAGE FEES FOR INTERNATIONAL SHIPPING?

If an order is returned to us due to a customer’s failure to pay the necessary international fees, the cost of return shipping will be applied to the customer’s refund when the order is canceled. A restocking fee will also be charged.